2272: Implementing and Supporting Microsoft Windows XP Professional

Days: 5

Location: Letchworth

Price: £1095 + VAT

Introduction
Microsoft Certification Exams
Prerequisites
Course Outline

Introduction: The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.

Microsoft Certifications Exams:  This course will help students prepare for the following Microsoft Certified Professional exam:
Exam 70-270: Installing, Configuring, and Administering Windows XP Professional

Prerequisites: Before attending this course, students must have:
* A+ certification, or equivalent knowledge
* Network + certification, or equivalent knowledge

Course Outline:

 Installing Microsoft Windows XP Professional
   Planning an Installation of Microsoft Windows XP Professional
   Installing Windows XP Professional
   Upgrading to Microsoft Windows XP
   Transferring User Settings and Files by Using the USMT
   Performing Post-Installation Tasks

Automating an Installation of Microsoft Windows XP Professional
   Introduction to Automating an Installation of Windows XP Professional
   Creating Answer Files
   Creating a Uniqueness Database File
   Performing an Automated Installation of Windows XP Professional
   Introduction to Creating and Deploying an Image
   Preparing a Reference Computer
   Testing, Creating, and Deploying an Image
   Remote Installation Services
   Managing Security Settings by Using Security Center

Configuring Hardware on a Computer Running Microsoft Windows XP Professional
   Installing and Configuring Hardware Devices
   Working with Drivers
   Troubleshooting Hardware Devices

Managing Disks
   Working with Disk Management
   Working with Basic Disks
   Working with Dynamic Disks
   Preparing Disks When Upgrading to Windows XP Professional
   Managing Disks
   Defragmenting Volumes

Configuring and Managing File Systems
   Working with File Systems
   Managing Data Compression
   Securing Data by Using EFS

Troubleshooting the Boot Process and Other System Issues
   Examining the Windows XP Professional Boot Process
   Controlling System Settings During the Boot Process
   Changing Startup Behaviour Using the Boot.ini File
   Using Advanced Boot Options to Troubleshoot Startup Problems
   Using the Recovery Console to Start the Computer
   Restoring a Computer to a Previous State

Configuring TCP/IP Addressing and Name Resolution
   Configuring IP Addresses
   Configuring Windows Firewall
   Troubleshooting IP Addresses
   Determining TCP/IP Name Resolution Methods
   Configuring a DNS and WINS Client

Configuring the Desktop Environment
   Configuring User Desktop Settings
   Customizing the Desktop Environment
   Configuring System Settings
   Understanding How User Profiles and Group Policy Affect Desktop Customization
   Using Remote Assistance

Configuring Internet Explorer
   Configuring Security for Internet Explorer
   Configuring Privacy for Internet Explorer
   Configuring Connection Settings for Internet Explorer

Configuring Microsoft Windows XP Professional to Operating in Microsoft Networks
   Examining Workgroups and User Accounts
   Creating and Authenticating Local User Accounts
   Configuring Local Security
   Configuring Logon Options in a Workgroup
   Configuring Networking Options in a Workgroup
   Operating in a Domain

Supporting Remote Users
   Establishing Remote Access Connections
   Connecting to Virtual Private Networks
   Configuring Authentication Protocols and Encryption
   Using Remote Desktop
   Storing User Names and Passwords to Facilitate Remote Connections

Configuring Microsoft Windows XP for Mobile Computing
   Configuring Power Management Options for Mobile Computing
   Making Files, Folders, and Web Pages Available for Offline Use

Monitoring Resources and Performance
   Using Task Manager to Monitor System Performance
   Using Performance and Maintenance Tools to Improve Performance
   Monitoring Event Logs
   Configuring Application Compatibility

in association with