Helpdesk

Telephone and remote support is available through our helpdesk which operates from 8am to 8pm Monday to Sunday.

When you call our helpdesk you will be able to speak directly to an experience and certified IT professional, who can deal with your problem or question efficiently and effectively. The majority problems can be resolved without the need to escalate issue to an on site visit. Our focus is getting you and your users back up and running as quickly as possible.

We can also supplement any existing helpdesk function you may have by providing cover as required during busy periods or as cover for holidays, sickness and training.

Our helpdesk support is available on an Ad Hoc pay-as-you-go basis or as a fixed cost Support Agreement.